This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of DogPro Xpress LLC (“Company”, “we”, “us”, and “our”), in connection with its operation of the website made available at DogProexpress.com (the “Website”), as well as the services (“Services”) provided through the Website. The Company assumes no responsibility for the privacy practices related to information gathered through the Website prior to June 2023, the date on which the Company first operated the Website.
Before you use or submit any information through the Website or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Website or the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE OR THE SERVICES.
We collect information in multiple ways, including when you provide information directly to us, when we passively collect information from you such as from your browser or device, and information we receive from third parties.
Information You Provide Directly to Us
We collect the information you provide to us. We may collect information from you in a variety of ways, such as when you: (a) submit a request to be listed on our Website, (b) contact us or provide feedback, (c) share your logo, and/or (d) subscribe to any newsletter or other communication that we might provide. This information may include but is not limited to your name, email address, phone number, mailing address, photo, geographic location, and your social media handles.
Information that Is Automatically Collected
Device/Usage Information
We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. As described further below, we may collect and analyze (a) device information such as IP addresses, location information (by country and city), unique device identifiers, IMEI and TCP/IP address, browser types, browser language, operating system, mobile device carrier information, and (b) information related to the ways in which you interact with the Services, such as referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of the Services, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services,
error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
Cookies and Other Tracking Technologies
We also collect data about your use of the Services through the use of Internet server logs and online tracking technologies, like cookies and/or tracking pixels. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to: (a) recognize your computer; (b) store your preferences and settings; (c) understand the web pages of the Services you have visited and the referral sites that have led you to our Services; (d) enhance your user experience by delivering content specific to your inferred interests; (e) perform searches and analytics; and (f) assist with security administrative functions. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, measure popularity of the Services and associated advertising, and to access user cookies. We may also use tracking technologies in our license buttons and/or icons that you can embed on other sites/services to track the website addresses where they are embedded, gauge user interaction with them, and determine the number of unique viewers of them. If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data such as whether you open our message, click on any links or banners our email contains, or otherwise interact with what we send. This data allows us to gauge the effectiveness of our communications and any campaigns. As we adopt additional technologies, we may also gather additional information through other methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Microsoft Edge; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.
Information from Third Parties
We may also collect information about you or others through third parties. For example, if you request listing as a supporter, we may request and collect information from the individuals you identified. To the extent permitted by law, we may also collect information from third parties, including public sources and social media platforms. Depending on the source, this information collected from third parties could include name, contact information, demographic information, information to verify identity or trustworthiness, and information for other fraud or safety protection purposes.
We may use the information we collect from and about you in order to, among other things:
Fulfill the purposes for which you provided it;
Provide and improve the Services, including to develop new features or Services, take steps to secure the Services, and for technical and customer support;
Send you information about your relationship with us or other communications, such as any newsletters if any to which you have subscribed;
Process and respond to your inquiries or to request your feedback;
Conduct analytics, research, and reporting, including to synthesize and derive insights from your use of our Services; and
Comply with the law and protect the safety, rights, property, or security of the Company, the Services, our users, and the general public.
Use of emails for all general purposes to be used by the Company as it sees fit.
Please note that we may combine information that we collect from you and about you (including automatically collected information) with information we obtain about you from third parties and use such combined information in accordance with this Privacy Policy.
We may aggregate and/or de-identify information collected through the Services. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes.
We may disclose and/or share your information under the following circumstances:
Service Providers. We may disclose your information with third parties who perform services on our behalf, including without limitation, data storage, data analysis and processing, and legal services.
Legal Compliance and Protection of the Company and Others. We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons: (a) to comply with legal process; (b) to enforce agreements with you; (c) to respond to your requests for Services; and/or
(d) to protect the rights, property, or personal safety of the Company, our members, managers, agents and affiliates, our users, and the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
Business Transfers. As we continue to develop our Services, we may engage in certain business transactions, such as the transfer of our assets such as the Website to similarly minded organizations. In such transactions, (including in contemplation of such transactions, e.g., due diligence) your information may be disclosed. If any of the Company’s assets are sold or transferred to a third party, user information
(including your email address) would likely be one of the transferred business assets.
Affiliated Organizations. We may disclose your information with current or future affiliated organizations.
Consent. We may disclose your information to any third parties based on your consent to do so.
Aggregate/De-identified Information. We may disclose de-identified and/or aggregated data for any purpose to third parties, including advertisers, promotional partners, and/or others.
The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose information that can be directly linked to or used to identify you. To the extent those laws apply, our legal grounds for processing such information are as follows:
To Honor Any Contractual Commitments to You. Much of our processing of information is to meet any contractual obligations to provide Services to our users we may have to you as a user of our Services.
Legitimate Interests. In many cases, we handle information on the ground that it furthers our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, these include:
Customer service
Marketing, advertising, and fundraising
Protecting our users, personnel, and property
Organizing and running events and programs
Analyzing and improving our Services
Managing legal issues
We may also process information for the same legitimate interests of our users and partners.
Legal Compliance. We may need to use and disclose information in certain ways to comply with our legal obligations.
Consent. Where required by law, and in some other cases where legally permissible, we handle information on the basis of consent. Where we handle your information on the basis of consent, you have the right to withdraw your consent, in accordance with applicable law.
We may use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze the information discussed above, and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies described in the “Cookies and Other Tracking Technologies” section above will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive to our Site, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
You have various rights with respect to the collection and use of your information through the Services. Those choices are as follows:
Email Unsubscribe – If we establish a newsletter or similar communications or outreach, you may unsubscribe from those at any time by emailing the Company with your request.
Confirmation of whether we hold certain information about you, to access such information, and to obtain its correction or deletion in appropriate circumstances. You may have the right to object to our handling of your information, restrict our processing of your information, and to withdraw any consent you have provided. To exercise these rights, please email us at info@canisfortis.net with the nature of your request. You also have the right to go directly to the relevant supervisory or legal authority, but we encourage you to contact us so that we may resolve your concerns directly as best and as promptly as we can.
Our computer systems are currently based in the United States. As described above in the “When We Disclose Your Information” section, we may share your information with trusted service providers or business partners in countries other than your country of residence, including the United States, in accordance with applicable law. This means that some of your information may be processed in the United States, which may not offer the same level of protection as the privacy laws of your jurisdiction. By providing us with your information, you acknowledge and consent to any such transfer, storage or use.
If we provide any information about you to any third parties information processors located outside of the United States, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and other data protection laws to govern the transfers of such data.
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Data we collect
Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.) Data collection methods
You directly provide our Company with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
Our Company may also receive your data indirectly from the following sources:
Other websites in which you have recently expressed an interest.
Data usage
Our Company collects your data so that we can:
Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
If you agree, our Company will share your data with our partner companies, if any, so that they may offer you their products and services.
When our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Data storage
Our Company securely stores your data at offsite servers which have specific protections
in place to prevent, as much as possible, identity theft and credit or debit card theft.
Our Company will keep your personal identification information for one (1) year. Once this time period has expired, we will delete your data by notifying the server company.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies, if any.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of the Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
Data protection rights
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to ask our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to ask our Company to complete information you believe is incomplete.
The right to erasure — You have the right to request that our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one (1) month to respond to you. If you would like to exercise any of these rights, please contact us at:
Call us at: 830.746.2170
Or write to us: info@canisfortis.net
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Cookie usage
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality — Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising — Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 1, 2023.
How to contact us
If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@canisfortis.net
Call us at: 830.746.2170
Or write to us at: 267 County Road 2509
Lometa, TX 76853
830.746.2170
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
Email: ico.org.uk Address: Wycliffe House
Water Lane Wilmslow Cheshire SK95AF
This section describes the rights that the California Consumer Privacy Act of 2018 (“CCPA”) gives to California residents.
Access/Right to Know. You have a right to request that we provide you with the following information:
The categories and specific pieces of personal information we have collected about you in the last twelve (12) months.
The categories of sources from which we collect personal information.
The purposes for collecting, using, or selling personal information.
The categories of third parties with which we share personal information.
The categories of personal information we have disclosed about you for a business purpose. Note that the CCPA defines “business purpose” broadly; and because we use service providers for a number of business purposes that require access to our systems that hold personal information (such as supplying cloud data storage, maintaining the security of our systems, and providing customer support), in the past twelve (12) months we have disclosed for a business purpose data from all of the categories of personal information that we maintain.
The categories of personal information we have sold about you for each category of third party to which the personal information was sold. Note that the CCPA defines “sell” very broadly, and some of our data sharing described in this Policy may be considered a “sale” under that definition. We do not knowingly sell the personal information of minors under 16 years of age without affirmative authorization.
In the past twelve (12) months, we have not shared personal information with others for commercial purposes or their independent uses.
Right to Delete. You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions.
Right to Opt-Out From Sales. You also have a right to opt-out from future sales of personal information, which you can exercise by clicking on the “Do Not Sell My Personal Information” button on our website. See also the Cookies section of this Policy to learn how to opt out of analytics and ad targeting.
How to Exercise Your California CCPA Rights
You can exercise your CCPA rights by submitting your request(s) to us at www.DogProexpress.com. You can also exercise your CCPA rights by calling us, Monday through Friday from 5:00 am until 8:00 pm Central time or Saturday from 5:00 am until 5:00 pm Central time. We will be closed on Sundays and on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.
If you want to exercise more than one of your CCPA rights, please submit a separate request for each CCPA right, which will help us handle your requests more effectively. Please be aware that we will process your requests in the order we receive them.
Whether you use the internet form or call us, we will need information from you to process your request so that we can confirm you are a California resident, determine if we have personal information about you, and, for access and deletion requests, verify your identity. We may also need to contact you about your request, and you can choose the contact method you would like us to use.
Please be aware there might be circumstances where we will not honor your request, as permitted under the CCPA. For example, if we are not able to verify your identity and that you are a California resident, we may not honor your access or deletion request. In addition, we may not delete your personal information if an exception under the CCPA applies.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
If you want an authorized agent to submit a “Delete My PI” or “Access My PI” request on your behalf, the authorized agent must provide proof of their registration with the California Secretary of State, as well as proof that you gave the authorized agent written permission to submit the request(s) on your behalf. We may also require you to verify your identity with us.
If you want an authorized agent to submit a “Do Not Sell My PI” instruction on your behalf, the authorized agent must provide proof of their registration with the California Secretary of State, as well as proof that you gave the authorized agent written permission to submit the instruction on your behalf.
Non-Discrimination. You have a right to not be discriminated against for exercising rights set out in the CCPA.
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2020 will receive information regarding 2019 sharing activities).
To obtain this information, please send an email message to info@canisfortis.net with "Request for California Privacy Information" on the subject line and in the body of your message.
We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. Please also note that we may not be required to respond to requests made by means other than through the above designated email address.
California residents under the age of 18 who are registered users of online sites, services, or applications have a right under California Business and Professions Code Section 22581 to remove, or request and obtain removal of, content or information they have publicly posted. To remove content or information you have publicly posted, please send a detailed description of the specific content or information you wish to have removed. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
The Services are intended for users over the age of 18 and are not directed at children under the age of 13. If we become aware that we have collected personal information (as defined by the Children’s Online Privacy Protection Act) from children under the age of 13, or personal data (as defined by the EU GDPR) from children under the age of 16, we will take reasonable steps to delete it as soon as practicable.
We retain the information we collect for as long as necessary to fulfill the purposes set forth in this Privacy Policy or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time.
The Services may contain links to third-party websites (e.g., social media sites like Facebook and Twitter), news and opinion services and sites, third-party plug-ins (e.g., the Facebook “like” button and Twitter “follow” button), and other services such as patent search platforms and registries. If you choose to use these sites or features, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. The Company is not responsible for the content or
privacy practices of such third party websites or services. The collection, use and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We encourage you to read the privacy statements of each and every site you visit.
We will continue to evaluate this Privacy Policy as we update and expand our Services, and we may make changes to the Privacy Policy accordingly. We will post any changes here and revise the date last updated above. We encourage you to check this page periodically for updates to stay informed on how we collect, use and share your information. If we make material changes to this Privacy Policy, we will provide you with notice as required by law.
If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: info@canisfortis.net.